Privacy Policy

Each day we work to create a better everyday life for the many people, not just through our products and collections, but also through the services we offer. In order to do this, we sometimes have to collect personal information. We know how important it is for you to understand how we use your data. We will always be transparent with you about what we do with your personal information.

The personal information we collect from you will depend on how you interact with Char and Zar and can include:

• Your name, address, and date of birth
• Your billing address and delivery address
• Your telephone number and email address
• Your purchasing activity
• Your credit or debit card, or other payment information

Providing your personal information to us is your choice. If you choose not to provide us with certain personal information, you may not be able to take advantage of certain services or features. We collect your personal information when you:

• Purchase products and services from us in store, online, or over the phone
• Return a product
• Access our website or use any of our mobile Apps. Our website also uses cookies. 
• Take part in a prize draw, survey or other promotional activity organized by Char and Zar
• Create a customer profile on our website
• Ask us to contact you to provide product information such as stock notifications 
• Contact our customer service team in store, online, or over the phone
• Engage with us on social media (by mentioning/tagging us or by contacting us directly)

We do not share any personal information or data to any third or second party. We do use and keep your personal information for as long as it is required for the purpose identified when you provided the information or as otherwise required to comply with any legal obligation. No data will be passed on to any party.

We take the security of your personal data very seriously. We have implemented various strategies, controls, policies and measures to keep your data secure and keep these measures under close review. We maintain administrative, technical and physical safeguards to protect against unauthorized disclosure, use, alteration and destruction of the personal information in our possession. This means that your data is protected and only accessed by co-workers who need it to carry out their responsibilities.

We may update this Privacy Notice from time to time. When we post modifications to this Privacy Notice, we will revise the “last updated” date at the bottom of this web page.

This privacy notice was last updated:

February 10, 2022